The Balanced Scorecard is a strategic model for managing the performance of an organization. Developed by Harvard professors Kaplan and Norton, this model has been implemented by large global organizations. Through the perspectives of finance, customers, processes, as well as learning and development, it provides a comprehensive overview of the organization's performance. Over the past years, the model has been improved by adding new perspectives and expanding existing ones. Our service includes a strategic partnership with the organization in implementing this model.
Implementation and integration of the Balanced Scorecard model into the organization's system;
Support in measuring and defining actions;
Structuring KPIs by perspectives and their integration into the Balanced Scorecard.
Analysis of the set strategy;
Harmonization of strategic goals;
Defining KPIs for the perspective of finance;
Defining KPIs for the perspective of clients;
Defining KPIs for the process perspective;
Defining KPIs for the perspective of learning and development;
Modeling.
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