Key performance indicators (KPIs) represent the basis for measuring business success. Properly defined KPIs enable organizations to monitor progress, make informed decisions, and align operational activities with strategic goals.
During this training, participants will gain practical knowledge on how to identify, formulate and implement KPIs that accurately reflect the performance of key processes in the organization. Through concrete examples and exercises, participants will understand how KPIs are linked to strategy and how to use them for continuous improvement.
The training is intended for managers, analysts and all professionals who are responsible for setting, monitoring and improving performance indicators within the organization.
Training duration: 1 day
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